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Acceptance Procedures

These ONRAMP Acceptance Procedures, in addition to any other rules and regulations published by ONRAMP governing the processing and acceptance of ONRAMP payment methods shall apply.

1.1 METHOD OF TRANSACTION DATA TRANSMISSION TO ONRAMP

MERCHANT shall have the necessary equipment to permit the electronic acceptance of ONRAMP payment methods at its Sites including but not limited to supported point of sale equipment..

MERCHANT shall collect and transmit data in accordance with provided ONRAMP technical specifications. MERCHANT shall obtain from ONRAMP the necessary acceptance certification for its network and equipment that will be used for processing sales transactions. 


1.2 MANUAL TRANSACTION AUTHORIZATION PROCEDURES

If MERCHANT is unable to obtain an electronic or digital authorization through the point-of-sale equipment, MERCHANT may contact ONRAMP to obtain authorization for the transaction via voice authorization ("Voice Authorization Transaction").

MERCHANT should not accept a transaction without obtaining an authorization code from ONRAMP. If MERCHANT accepts payment without receiving an authorization code from ONRAMP, MERCHANT does so at its own risk, and there is no guarantee that ONRAMP will accept the charge and settle the transaction.


1.3 MINIMUM TRANSACTION PROCESSING REQUIREMENTS

Payment data sent to ONRAMP shall include: transaction date, transaction time, merchant site identification number, quantity, total sales amount (in dollars) and any other information that ONRAMP requires in writing.

All ONRAMP transactions require an authorization or approval from ONRAMP. 

ONRAMP does not provide payment to merchants based upon receipt of information during the authorization process. MERCHANT is still required to submit the completed transaction, including the authorization or other approval code, to ONRAMP. Obtaining an authorization without submitting the completed transaction to ONRAMP may result in non-payment by ONRAMP for such transaction.

MERCHANT shall not accept payment through use of ONRAMP when a user’s authorization is void, expired or indicated as such upon authorization inquiry by MERCHANT.

Any transaction data received by ONRAMP from MERCHANT by 11:59 p.m. Central time shall be treated as having been received on that day (the "posting date").

 

1.4 DATA INPUT AND TRANSMISSION

MERCHANT is responsible for the data entry of transaction information by its personnel, or representatives. All data shall meet the prevailing ONRAMP technical specifications and shall be in good and usable condition.

If information pertaining to any payment is garbled in transmission such that part or all of the record is likely to vary from what MERCHANT transmitted, ONRAMP may advise MERCHANT of the suspected inaccuracy and request retransmission of the record or other appropriate confirmation. ONRAMP may, with notice to MERCHANT, withhold payment for such transactions until the record is retransmitted or MERCHANT provides other appropriate confirmation.

If MERCHANT has not provided ONRAMP with required information or if ONRAMP needs to interpret, verify, or validate a transaction, ONRAMP may withhold payment for such transaction until MERCHANT sends ONRAMP the necessary information. ONRAMP may make appropriate adjustments in its settlements with MERCHANT to reflect the receipt or correction of any such transaction information. ONRAMP shall provide notice to MERCHANT of any transaction that it is not able to process due to errors or missing information through its daily settlement reports.

MERCHANT shall review any reports provided by ONRAMP regarding the transaction promptly upon receipt and shall notify ONRAMP within sixty (60) days of the date of the report as to any mistakes contained therein (e.g., system errors, missing transactions, or transactions for which MERCHANT may have provided an incorrect price or other information to ONRAMP).  Failure to do so shall be deemed MERCHANT’s acceptance of the report as complete and satisfactory performance of ONRAMP under this Agreement, and neither ONRAMP nor a buyer will be liable for erroneous transactions or settlement amounts unless MERCHANT has disputed the settlement payment or corrected the ONRAMP transaction records within 60 days of the relevant settlement or clearing report date.

 

1.5 DATA SECURITY

MERCHANT shall, and shall cause its Distribution Sites to, have in place appropriate administrative, technical and physical safeguards to protect against potential threats or hazards to the security, confidentiality or integrity of ONRAMP transaction information. In connection with such safeguards, Merchant shall implement, maintain and monitor a security program with respect to its services, facilities, systems and networks, consistent with applicable law, to prevent unauthorized access to and disclosure and use of information about its transactions.

In the event of an actual or suspected breach of security of any system, website, hardware, equipment or storage medium or facility of Merchant by any unauthorized party, or the suspected internal or external unauthorized use, access, disclosure, acquisition or loss of any ONRAMP transaction information in the possession or control of Merchant (a "Security Breach"), Merchant shall (i) notify ONRAMP within 24 hours of discovery; (ii) take all such action as may be required under applicable law and agreements and use its best efforts to secure its system as soon as is reasonably possible; (iii) cooperate with ONRAMP and keep ONRAMP informed as to its investigation and remediation efforts; and (iv) indemnify, defend and hold harmless ONRAMP for all liabilities, damages, losses, expenses, claims, demands, suits, fines or judgments, including but not limited to reasonable outside attorneys' fees, court costs, and related expenses arising therefrom, notwithstanding anything to the contrary in this Agreement. In connection with any actual or suspected Security Breach, Merchant shall permit ONRAMP to examine and audit the records, operations and systems of Merchant relevant to such breach, at Merchant's expense. The scope and standards of such audit will be determined by ONRAMP under the circumstances, and Merchant agrees to cooperate with such audit. Merchant further agrees promptly to take such corrective action acceptable to ONRAMP to rectify any deficiency identified in any such report, examination or audit. ONRAMP reserves the right to establish velocity limits and similar precautions required for its transactions at MERCHANT's Distribution Sites. Limits and precautions may be updated and changed from time to time. These velocity limits and precautions may include, but are not limited to:

  1. Requiring pump shut off for an amount provided by ONRAMP;
  2. Disabling pay-at-pump authorization and instead requiring all transactions to be completed in-store if ONRAMP identifies one or more specific Distribution Site(s) which may be subject to higher than average transaction compromise activity based on benchmarking merchant locations within the local area.

 

1.6 CHARGEBACKS

Chargebacks shall be made for transactions that are (1) disputed and (i) the required authorization was not obtained, (ii) were for unauthorized products, (iii) were fraudulently made by an employee of MERCHANT or (iv) were not in compliance with ONRAMP’s transaction procedures, or (2) where Merchant was not in compliance with its obligations under this agreement. MERCHANT shall remain liable for all outstanding Chargebacks.

Any obligation to pay a Chargeback pursuant to this Agreement shall be unconditional and shall not be waived, released or affected by any settlement, extension, compromise of forbearance or other agreement made or granted by ONRAMP with or to any buyer or obligor. Failure to issue a Chargeback with knowledge of a breach of warranty or other defect shall not be deemed a waiver of any of ONRAMP’s rights with respect to such a transaction. ONRAMP will expend normal business efforts with respect to remedies against buyers and shall not be required to exhaust its remedies against buyers or others as a condition precedent to requiring performance by MERCHANT of its obligations hereunder.

1.8 SPECIALIZED DISCOUNT PRICING

If MERCHANT and ONRAMP agree to apply "cost-plus" pricing to any particular fuel transaction(s), ONRAMP will calculate the applicable price-per-gallon as follows:

OPIS Estimated Cost + Cost Adjustment = Transaction price per gallon

ONRAMP will start with the OPIS Estimated Cost for the relevant MERCHANT location, which is provided to ONRAMP daily by the Oil Price Information Service (OPIS). ONRAMP will then add the number of additional cents specified in advance by MERCHANT with respect to the set of transactions in question (the "Cost Adjustment").

When calculating the transaction price per gallon, ONRAMP does not make any adjustment to the OPIS Estimated Cost price other than the Cost Adjustment provided by MERCHANT. MERCHANT is responsible for ensuring that the Cost Adjustment it specifies in advance to ONRAMP includes all necessary or desired adjustments that MERCHANT intends to factor into the actual transaction price(s) charged to buyer(s).

For the avoidance of doubt, while the OPIS Estimated Cost and the Cost Adjustment may include relevant taxes, ONRAMP does not perform any additional adjustment to pricing based on any potentially-applicable taxes. MERCHANT is responsible for any necessary tax adjustments, reporting, and payment. MERCHANT is also responsible for ensuring that all relevant MERCHANT location-specific components of the OPIS Estimated Cost are accurate and up-to-date. MERCHANT must communicate directly with OPIS in order to validate or update any relevant pricing components, which may include but not necessarily be limited to rack city, OPIS rack ID, product type(s), and freight rate.

If MERCHANT and ONRAMP agree to apply retail-minus pricing to any particular fuel transaction(s), ONRAMP will calculate the applicable price-per-gallon as follows:

Retail price in transaction file - Cost Adjustment = Transaction price per gallon

MERCHANT will transmit the applicable retail price per gallon to ONRAMP in the transaction file for each transaction. ONRAMP will then subtract the relevant Cost Adjustment specified in advance by MERCHANT. MERCHANT is responsible for ensuring that the Cost Adjustment it specifies in advance to ONRAMP includes all necessary or desired adjustments that MERCHANT intends to factor into the actual transaction price(s) charged to buyer(s). For the avoidance of doubt, while the OPIS Estimated Cost and the Cost Adjustment may include relevant taxes, ONRAMP does not perform any additional adjustment to pricing based on any potentially-applicable taxes. MERCHANT is responsible for any necessary tax adjustments, reporting, and payment.